Virgin media

Bluestreak · **Posted:** Mon Jul 11, 2022 9:27 pm

I am thinking of leaving Virgin Media but have been told that my e mail account (old ntlworld.com) will be deleted after 6 months losing all historic emails contacts etc.
Is there anyone on here who can advise on this matter. It sounds like a restraint which i thought was not allowed?

Corner Flag · **Joined:** Wed Feb 09, 2011 5:36 pm **Posts:** 554

I was a Virgin customer for several years . Two years ago I moved house to an area that did not have Virgin coverage. Despite the fact that they could not provide me with a service they charged me nearly £200 for cancelling the contract. I wrote several times to their complaints department and never received a reply. So much for customer relations. Despite this I still have my ntlworld.com email address,

Mr Irrelevant · **Joined:** Thu Aug 17, 2006 8:25 pm **Posts:** 22665

If they cancel it you, just request A forward to be set up.

Snowy · **Joined:** Fri Aug 18, 2006 12:18 pm **Posts:** 37436

Pain in the woke arse, we had them , never again, like trying to get rid of greenfly.

Bluestreak · **Posted:** Tue Jul 12, 2022 9:34 am

Mr Irrelevant wrote:

If they cancel it you, just request A forward to be set up.

I thought of that but i am told they wont do it?
I might write to Ofcom.

Bluestreak · **Posted:** Tue Jul 12, 2022 9:43 am

Corner Flag wrote:

I was a Virgin customer for several years . Two years ago I moved house to an area that did not have Virgin coverage. Despite the fact that they could not provide me with a service they charged me nearly £200 for cancelling the contract. I wrote several times to their complaints department and never received a reply. So much for customer relations. Despite this I still have my ntlworld.com email address,

How do you access your ntlworld emails?
Via the virgin media site?

Virgin media

Gadgies online