The new website on the home page has O`Neills at the bottom, but all the other tabs at the bottom of the page have BLK still and no O`Neills.

Also could you ask whose job it is to turn the fridges on in the food units to do it earlier so I can get a cold water so I don`t have to bring one from home and you make some money off it!

And turn the boilers on earlier while I`m at it so the coffee at 2.15 when I arrive is hot and not luke warm!

Cheers.

I had started to feel optimistic about the new season and finally thought we had the type of players to give the National League a good go but these serious issues raised in this post put all that into question now.

The media manager needs to sort it to save our season before it’s even started.

#prayformonkeybutt#coldbottledwater

Does anyone else from the club read this shite?, probably not, it worked like a charm when I started a thread by the name of `Inept`, had several emails back and forth from the CEO calling me a blaggard and a malefactor, I could do better but I doubt the opportunity will arise until I scoop the lotto!

Ps nobody mentioned the players!

'Simmo' get brexit sorted man.

Have you considered just getting behind the club rather than nitpicking about the temperature of a bottle of water 45 minutes before kick off? You might have the ability to run a very small part of the match-day operation better than its being run currently but I have not known anyone more bothered by stuff like this. It comes across as a personal agenda, surely we have had enough of shite like this in the last few years?

‘Yeah we played some good stuff that season but the whole match day experience was blighted by those room temperature waters when I was in the ground ridiculously early before a pre season friendly’ Said nobody ever.

We have Johno for that.

Mark Maguire assured attendees at the recent AGM that sorting out the catering is the next item on his agenda.

He also said that 12 months ago but I guess I`m splitting hairs now, the team is the main focus I get that but there is a new phenomenon called `Delegation`, when I ran superstores I had 300 staff, I didn`t do all the jobs myself as that would be tiring

Im not going again till the coffee is at least 80degrees.

I for one prefer my Luke Williams cold.

Have you considered setting your bar a little higher, you may be happy with mediocrity, some of us expect more and it isn`t a personal agenda as it`s been shit for years.
All I am asking is for somebody to turn a fucking fridge on, by the time the drink is cold they turn it off and empty it again
Thanks for your input into the hospitality industry, what is it you do for a living?

Things could obviously be better but in general the food is shit at football and nobody actually goes to football for it. I think I’ve said before that some of the Premier League grounds I’ve been to have been awful, Newcastle a couple of years ago was deplorable.

Given what the new owners inherited last season I imagine it’s something that was right at the bottom in terms of priorities to sort out, obviously it’s something they want to improve though as any club at our sort of level needs to maximise every possible revenue stream however small but I imagine it’s hard to get motivated reliable staff who only get to work once or twice for about three hours a fortnight. The only time you ever seem to get decent nosh at football are at a lower level when it’s a labour of love for a couple of volunteers.

If your tone and superior attitude has been anything like this in your offers to help over the years I’m not really surprised they haven’t taken it up to be honest.

Roses are red
Violets are blue
I have 5 fingers
The third ones for you.

I`m not surprised either, I wouldn`t want to work with a perfectionist either, so you didn`t mention what job you did?, expecting manual labour/factory work etc

Christ, what a bellend.

Didn’t you have the pub at Greatham? I am certain I went in with the in laws and missus when you did one Friday night looking back. The place was completely empty, the food was average at best, someone told me the place had closed not long after....

At a recent home game I went for a Tom tit, it didn't bother me that the door was missing from the cubicle (I'm used to that) it's the fact that the toilet paper wasn't folded over in the top corner...I mean what's going on...

It was full and then you arrived, I would rather be a bell end than wandering onanist, I pray your crotch has forever got sand in now piss off and bother somebody who gives a shit.

Keep em coming lads ..

Its been a few hours since the last post so i assume someone has poured some cold water on it.

I'd make another pun, but I don't want to get in hot water...

And as all good Poolies we all stick together when the "chips" are down"

Greatham is famous for its chilled water from the local Spar.
Just like Harrogate and Bath.

As my dad used to say "and while you're at it, stick a broom up your arse and sweep up will you"

Have you ever considered emailing the football club rather than craving attention on a message board that has no affiliation to HUFC?

No, I demand attention because I am not LGBGT and feel left out!

Are you being serious?
Have you ever written an email to the club and had a reply?
I actually messaged the bar manager yesterday on facebook and she replied, she only has a key for one of the units, the others are kept in the 'not your job vault' and only Maguire has the combination to it!

Not asking for the recipe for coke here, just turn the fridge on so The drinks are cold, warm drinks sold from a warm fridge is pretty pointless!

You would be surprised how many employees read this 'non affiliated attention seekers forum's!!

If the club doesn't make an official announcement soon this could easily become its Watergate.

The beer was cold, and I suspect they actually make money from the bars rather than from the one person who was actually in the ground at quarter past two wanting a chilled bottle of Evian.

With your cavalier approach to cold drinks you couldn't make it more obvious that you have never been in command of a team of over 300 as you steered the fortunes of a superstore. I suspect you've never had your ring licked by a dog either so perhaps you should show some respect to an acknowledged catering guru who everyone connected to the club could learn from.

When I were a lad..............

Warm drinks only, inept .

Priceless. Thanks Mssrs Butt and PJ. I feel cheerful on a Sunday evening. Keep up the rivalry Lads.


FTR Not sure of the Price or mark up at HP but I've been told (hearsay I know) but the bottled water is correctly chilled in accordance to H&S/food standard board legislation. The Beer tastes fine and the Burgers are tasty and reasonably priced.

HOWEVER at a recent friendly there was a lack of mustard for my Burger. When questioned The young server politely informed me they would have some for the first home game. Should I boycott the match just in case?

Tepid water at Halifax, fridge display degrees!!

Off Topic don't forget it's international cats day so spoil u pussy companions!

First home league game of the season last night. Performance was abysmal, however I'm pleased to announce the water was chilled AND they had a new bottle of squeezy mustard. I rate the burger a decent 7.5/10

Pools showing their green credentials....
Aware of the climate crisis by not wasting money on pointless temperature control of beverages.
And recycling broken footballers.

Just delivered to the Vic.
Pools respond to the Watergate scandal by giving choice to all.
3 water "butts" dispensing warm, tepid and chilled water.

Forest Green can shove their vegan burgers...in the composter.

Must ask tonight what the vegan option is.

know what the vegan option would be in my house. starvation.

Ticket offer for the Wrexham game?

500 fans had enuf already.

Feckin water at Welsh mountain zoo is tepid

Sort it out Simmo.

Is that where you are staying?

Daft fecker is drinking out the trough in the sheep enclosure which, presumably, is the only enclosure in the Welsh mountain zoo.

Ultimately this is not about cold bottles of water or hot cups of coffee. It’s about the match day experience, I don’t think wanting the above is unreasonable. From a commercial point of view as a club we don’t tap every available means of making money, I contacted a Mark Maguire by email on the day after the open day and as yet got no response. My point was why is the club shop not fully stocked as the kit was launched with a new partner, O’Neills, with shirts in all sizes and the full range of training kit etc? I don’t think that’s unreasonable? Fans are more likely to buy shirts etc at the start of a season? The sizes are ridiculous to say the least, now people have bought a few there’s som3 sites on match day, it’s not very flattering if you bought your normal shirt size.

The other point I brought up for the pre season matches there was no program produced.? Another piece of revenue we issued out on. Last year I took advantage of the program subscription which I thought was very good, this year it wasn’t offered because it was not “commercially viable” , in other words it was too cheap?
Commercially we lose out on poor food, poor value and if it were better the revenue would be higher. I bring my flask, any food etc with me because what’s on offer is poor. If the quality of the pies, burgers etc was better then I would happily purchase it in the ground. The last cup of tea bought in the ground I tipped out as it tasted foul, I don’t know how when it’s hot paper poured on the leaves and dried milk. Ultimately the revenue we make as a club pays the bills and dictates our playing budget etc, if say we aimed to makes fiver per person entering the ground then there will be money in the coffers to pay for better players etc.

I have not ran a football club commercially and my argument seems straightforward enough. When points are made to the club direct and no answer is given then what happens people chunter on Facebook or on here, i’m Not countering just putting my point of view across of the whole match day experience.

Amen Mr Turner, it's not rocket salad after all!

I'm not so sure about these commercial decisions being bad ones.

As far as kit goes ordering too much stock is far more dangerous than running out. If you sell out and then order more in small batches you're pretty much certain to sell everything you buy in at full proce and with the anticipated profit. You might miss a few sales but you don't end up dumping loads of stock into a sale because the new shirt is out. It might be tempting to chase every possible sale but making sure you sell most of your stock at a profit is a cautious but commercially sensible approach.

The sizing issue exists everywhere - I've got a large hoodie from Fat Face that is a bit big but from SuperDry I'd need an XXL. You have to try stuff on or, if you're buying online, check the size guide and what other people are saying. I get the impression that O'Neils shirts are designed to be a fairly snug fit on somebody who participates in sport so a 48 chest is for a six foot four second row rugby player not a small bloke with a big belly.

Programmes are expensive and very time consulming to produce if you want them to have any decent content at all. Given that magazines with far bigger print runs, more advertisers and longer lead times are going out of business the logical commercial decision would probably be to pack it in completely. Instead the club keeps trying hard to make it a worthwhile read (difficult because most stuff appears online first) and sell it at a reasonable price. If the subscription idea had worked they would have kept doing it. To be honest I think programme publication is more a tradition where you try to manage the losses than a money making opportunity.

As far as good cups of tea go you only get them at matches far enough down the pyramid to use proper tea pots or urns. I've never had a really good cup of tea on a train, plane or at any medium or large sports stadium because they all use paper or polystyrene cups, water that isn't quite boiling, cheap tea bags and powdered or UHT milk. Trying to produce proper cups of tea for the numbers at Pools would be a nightmare and would cost a lot more. How many extra cups of the quality tea would you have to sell to justify the expense and effort? Same applies to food. It could be improved by changing suppliers, increasing the range on offer and upgrading the catering facilities but how much extra money would the club take?

It's worth remembering that football clubs don't work on normal commercial principles as far as catering and merchandise goes because most fans aren't floating customers - the brand loyalty is immense. Nobody supports a club because the catering is good or the programme is a cracking read. Shirts and so on are terrible value because the shocking Premier League prices make rip offs further down the pyramid look like sensible pricing when they aren't. Any expenditure on improving this sort of thing probably won't make the club much money because most people who spend extra in the ground or the shop do it becuse they are already there for the football. Investing a lot of cash to get them to spend a bit more or for a few more people to join them doesn't necessarily make commercial sense.

A little bird tells me there may soon be an announcement that the food and drink outlets around the ground are getting a complete overhaul and new management.

Good if they do but I'd be surprised if it changes things enough to boost profits by much. Is it happening because of the need for better hygeine and food safety? I'm no expert but everything looks very tired and out of date.

Pools in out of date food scandal!!

As reported by our intrepid reporter somewhere in France!

Bunker power maybe?

Pound to a penny it's like a long life petit pain!