Jamie1952 wrote:
Kenny Bottles wrote:
Jamie1952 wrote:
Power companies put fear factor into people, they employ people to do it, did our parents ever pay direct debits ?
Mine certainly did, as I had to cancel them when me mam died last August. Fortunately she made me a joint bank account holder after me dad died, but I am still fighting to get the £200+ credit she was in with her energy supplier.
Advice to people with elderly parents - have a discussion with them NOW about lasting power of attorney.
A Will is more important is it not, a Death Certificate will give you access to their bank accounts etc,PoA if they are still alive and might end up in a home unable to attend to their affairs.
Lad died very suddenly here a couple of weeks ago, Studio Apt here and flat in the U.K., he never left a Will for either here or in the U.K. now his daughter in the U.K. has to sort his affairs out. His partner here had to borrow money for his cremation which his daughter will reimburse her once she sorts his affairs which won’t happen in a hurry as it will go to probate.
Your point about a will is pertinent, but there wasn't one in the case of me mam and dad. Everything was verbal between me and my sister, our late father and my mother.
Before her death, she did end up in a care home with dementia, and this is when the problems began. It took nearly six months for this to be made permanent, and obviously we couldn't give up her rented property until the decision was made.
Naturally, this meant her monthly DDs were still being paid - for services to an empty house - and this was where I realised that we should've talked about PoA.
Almost everyone involved was very understanding, and I got most things sorted without too much hassle once they were shown copies of the Deprivation of Liberty documents and photo ID of me. BT were awkward for a while, but because of the joint bank account I had the power to cancel the DD, and after giving them three warnings I did so, and it was eventually resolved.
But her piss-taking energy company would not budge even when I cancelled the Direct Debit. I gave up after she started having a series of strokes in the care home that eventually claimed her life.
Now she's gone, and I am finally recovered enough for the fight, I will be pursuing the matter further.