Pools Player Problem

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Just finished a load of shit things I had to do which I got through by deciding to treat myself to Pools Player when I'd done.....only for the bloody sign up to say that my email address is unavailable?!

I've tried a few different email addresses and they're all the same

I had Pools Player either last year or the year before and used my normal email address but when I try to sign in I get the message 'the address wasn't understood' followed by this: 'Firefox doesn't know how to open this address, because one of the following protocols (httpss) isn't associated with any program or is not allowed in this context. You might need to install other software to open this address.'

Anyone else had any trouble / got any ideas?

Cheers

Mark Simpson · **Joined:** Thu Apr 19, 2012 8:48 pm **Posts:** 22

Best thing to do for a quick resolution is send an email to the support address - ifollow@efl.com

They're usually pretty good sorting out any issues - there's also a phone number to call if you'd prefer: 0207 826 4577.

Hope you get it sorted!

derwent · **Joined:** Wed Jun 24, 2009 7:59 pm **Posts:** 12368

I have subscribed to Poolsworld for years but now I am having problems. I had an annual subscription which was renewed automatically until now.
I haven't a clue what is going on. The subscription has stopped and no one has bothered to contact me to explain why. They don't seem to want my business.

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Good man, cheers Mr Simpson, email sent.

I understand Pools get a decent wedge from these subscriptions so it's a shame it seems to be a bit problematic.....the one I had before had it's own site...I wonder if the problems are linked to it all being integrated?

misterb2001 · **Posted:** Fri Aug 04, 2017 9:38 pm

i did what Simmo suggested a few weeks back. Had a few emails back and forth with iFollow, they were horiffic. Ended up providing me with a Burnley Supporters username and login (whoops!!!!)

I then re-signed up with a different email address and cancelled my old one.

Hopeless isn't the word.

Mark Simpson · **Joined:** Thu Apr 19, 2012 8:48 pm **Posts:** 22

Sorry to hear that. The feedback I have had so far is that they have dealt quite well with problems. If any one is having ongoing issues then send me an email and I'll chase it up with them for you.

We get decent money from every subscription yes, and we hope to do lots more to make it worth the fee during the coming season.

Any particular ideas for features always welcomed though, of course!

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Inside Pools was always a decent watch

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Why is the fee so high now just out of interest?

I think I paid 19.99 last time I had it...

Mark Simpson · **Joined:** Thu Apr 19, 2012 8:48 pm **Posts:** 22

I don't think it was ever that low for a full 12-month subscription. Was that possibly a half-season deal?

misterb2001 · **Posted:** Fri Aug 04, 2017 10:57 pm

Mark Simpson wrote:

Sorry to hear that. The feedback I have had so far is that they have dealt quite well with problems. If any one is having ongoing issues then send me an email and I'll chase it up with them for you.

We get decent money from every subscription yes, and we hope to do lots more to make it worth the fee during the coming season.

Any particular ideas for features always welcomed though, of course!

do you not overlay your commentary onto the extended highlights any more Mark? I seem to remember that was a thing.

Mark Simpson · **Joined:** Thu Apr 19, 2012 8:48 pm **Posts:** 22

The highlights were centrally edited by the EFL for the last two seasons but aren't for us this year so can add my commentary now.

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Mark Simpson wrote:

I don't think it was ever that low for a full 12-month subscription. Was that possibly a half-season deal?

Yes it could've been thinking about it....

poolygordy · **Joined:** Sun Oct 05, 2014 5:17 pm **Posts:** 190

When i first saw this thread i thought it was about pools having a player problem in that they had too many and were spoilt for choice on who to pick.
Can you imagine my surprise and disappointment that it was not the case !!!!!

sadx

Mute Witness · **Joined:** Fri Aug 18, 2006 10:10 am **Posts:** 3572

What about a sports day feature? The players could have an egg and spoon race, who can throw the brick the furthest, wheel barrow racing and mud wrestling, stuff like that.

monkeehanger · **Posted:** Sat Aug 05, 2017 3:09 pm

No commentary yet!!!! Anyone else having problems?

UKP · **Joined:** Mon Feb 02, 2015 5:01 pm **Posts:** 78

it's back up using a tin cup and string

Gerry Mandrake · **Joined:** Mon Jan 21, 2008 8:23 pm **Posts:** 1439

Proper non-league set up today, going through a mobile phone!

Portsmouth Poolie · **Posted:** Sat Aug 05, 2017 3:28 pm

Is it possible to listen to the game then?
I can't find the link for live commentary anywhere, just keep seeing a video of Amond..
Can anyone point me in the right direction?

frankie1966 · **Joined:** Mon Apr 21, 2014 6:44 am **Posts:** 273

How on earth are you supposed to listen to the commentary? there's no link for it, only for the videos.

Gerry Mandrake · **Joined:** Mon Jan 21, 2008 8:23 pm **Posts:** 1439

https://www.hartlepoolunited.co.uk/matc ... audio=true

Portsmouth Poolie · **Posted:** Sat Aug 05, 2017 4:03 pm

Thanks eventually found the link on the Pools homepage, the link Gerry posted.
The website is a little primitive!
Howay Pools, hope the 2nd half is better!

frankie1966 · **Joined:** Mon Apr 21, 2014 6:44 am **Posts:** 273

Thanks for the link Gerry

monkeybutt · **Posted:** Sat Aug 05, 2017 6:45 pm

And I thought this was a thread about todays players :shifty:

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Have been given a couple of suggestions to get it working - they didn't work - sent another email confirming this and had no response and nobody picks up the 0207 number....

Some people just don't want your money lol

PoolieTom · **Joined:** Tue Aug 31, 2010 2:30 am **Posts:** 779

If you have already signed up with an email address on the old platform, you will need to reset the password (rather than making a new account).. I think.

But, the email goes to your junk/spam folder, so check in there

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Just tried it Mr Poolie but just get this:

The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (httpss) isn't associated with any program or is not allowed in this context.

You might need to install other software to open this address.

shilts · **Joined:** Tue Sep 03, 2013 9:32 pm **Posts:** 1573

Well fuck me...just reset my browser and thought I'd try one last time and it works.

Happy days

Yubep · **Joined:** Wed Jan 31, 2007 6:35 pm **Posts:** 25266

misterb2001 wrote:

i did what Simmo suggested a few weeks back. Had a few emails back and forth with iFollow, they were horiffic. Ended up providing me with a Burnley Supporters username and login (whoops!!!!)

I then re-signed up with a different email address and cancelled my old one.

Hopeless isn't the word.

Does this mean your a Burnley fan now?

Sent from my iPhone using Tapatalk

yloop · **Posted:** Tue Aug 08, 2017 6:47 pm

He supports every other club in Lancashire so why not Burnley too?

Pools Player Problem

Gadgies online