I know its been said much more elloquently than this, and by far more interlectual folk than my humble self, but Pools website is CRAP of the first magnitude.
You have to scrat about like a chicken to find what you want, and what you do not want is there in your face.

I think its been designed with the sole purpose of turning everyone into compulsive gamblers.
You can bet on anything except finding what you want without doing more navigating than the captain of the QE2.

There - Nuff said, I feel better now.

No I don't, and won't until they change it back to something like what it was.

Tell 'em.

media@hartlepoolunited.co.uk

I just did

Now I should be able to sleep tonight.

Good lad.

Doubt if it will do any good.
They make more money from the ads and they bloody well know I will still go to the match.
BarStewards.

No really, lots of the clubs aren't happy with Premium TV and so the more complaints that the club can get and forward to Premium TV, the more they should do about it. It IS bloody awful, the highlights are garbage, the interviews stutter and stammer and you're right, it's just all about betting. I don't bet at all so it's wasted on me.

I never bet either other than on our lass getting the better of me.
But the gambling bit is so in yer face.
The site must be accessed by loads of impressionable young things and I wonder what influence it has.
Don't get me wrong, I am not against gambling. There is room in this big world of ours for everything.
In the right place, at the right time.

I am not going to get philosophical, because there is a block on things oriental.

There are gambling ads on there?

I'm so much not interested in gambling that I've not even noticed them!

I totally concur. With each new format the site gets worse. Stuff was so much easier to find before and ALL THE IMPORTANT stuff was on the front page.
Now it is complete and utter shite and probably deserves admission to the http://www.webpagesthatsuck.com hall of fame.

oh Jesus, now Monty's gone all Ame***an on us.....we're doomed

I got this reply back from mark.simpson@hartlepoolunited.co.uk
The swift response I got came as a surprise, but I appreciated it.
I can also appreciate that he could not agree it is crap, but it is UNSATISFACTORY.
Lets hope for changes. If there is it will not be this season I fear.
--------------------------------------------------------------------

Thanks for your email regarding the Hartlepool United Official Website – I am sorry to hear you are encountering problems.

We don’t get very much feedback in to the Club so I appreciate you taking the time to contact us.

I don’t agree that the website is “crap” but I have passed on your email to PTV for consideration.

As a result of your email saying you struggle to find things within the site, I will put some work in today to create a site map.

I’ve linked below to the one that Bristol City have created – would this help you finding your way around the site?

http://www.bcfc.co.uk/page/Sitemap/0,,10327,00.html

Hopefully this will help everyone find what they are looking for on the site.

As regards, the gambling point – I agree that there could be fewer adverts on the site but as part of a network of sites we have limited control over this but have put pressure on about this issue.

I hope you continue to use the site as myself and Becky who work on it put a tremendous amount of work in to ensuring it’s one of the best sites in the Football League.



Thanks again for your email.



Mark.

I got one direct from PTV about technical stuff but I'll wade through it and see what happens. On first view it seems to be the usual 'it's the hardware' 'no, it's the software' argument but I'll give it a go.

At least they replied eh?? I think that's made the exercise worthwhile at least.

There isn't a great deal they can do no. I followed the PTV instructions to the letter but as I suspected they blamed everything but their structure, my MP settings, available bandwidth, ISP system choking of video streams, and finally the local network capacity.

I do know Mark's beating them up regularly though and there ought to be some changes pretty soon that will improve the service as a whole.