Ticketing bollocks

Bluestreak · **Posted:** Thu Aug 15, 2024 10:07 am

I got a ticket on-line for the Southend game this weekend and had a few problems.

1. When making payment it automatically populated my postcode as WS11 ??? and rejected payment.
2. When i had made payment the message came up that the ticket would be posted or can be picked up at the ground (where????) between certain times. Then i went to my emails and i had an email with PDF ticket attached to print.
3. Then it charged me an extra £1.50 (£17.50 in total) to save Pools the cost of printing a ticket.

Get it sorted Pools.

Leggie43 · **Joined:** Wed Apr 15, 2020 4:55 am **Posts:** 7286

Bluestreak wrote:

I got a ticket on-line for the Southend game this weekend and had a few problems.

1. When making payment it automatically populated my postcode as WS11 ??? and rejected payment.
2. When i had made payment the message came up that the ticket would be posted or can be picked up at the ground (where????) between certain times. Then i went to my emails and i had an email with PDF ticket attached to print.
3. Then it charged me an extra £1.50 (£17.50 in total) to save Pools the cost of printing a ticket.

Get it sorted Pools.

That extra cost crap is a total cash grab nothing else. rakxe

Jamie1952 · **Joined:** Fri Jul 15, 2011 3:56 pm **Posts:** 7057

Am I reading this right you were charged money meaning Pools saved paper and ink because they didn’t have to print a ticket, it should be the opposite a rebate for being ticketless.

Snowy · **Joined:** Fri Aug 18, 2006 12:18 pm **Posts:** 36385

Go back to basics and do away with all this nonsense, adopt my method…..mind you, you might find the climb over the fence from Morrisons a bit much.

Grayhoundend · **Joined:** Tue Aug 19, 2014 12:13 pm **Posts:** 6670

Snowy wrote:

Go back to basics and do away with all this nonsense, adopt my method…..mind you, you might find the climb over the fence from Morrisons a bit much.

I think the nearest person on the Bunker should start a Tunnel, We could all chip in.

Bosh85 · **Joined:** Wed Jun 22, 2011 10:47 am **Posts:** 297

I'm not sure why you were charged extra, my ticket was £22 and no additional charges.

No issues either as I have a login, login, select ticket, pay, ticket emailed to me.

Snowy · **Joined:** Fri Aug 18, 2006 12:18 pm **Posts:** 36385

Grayhoundend wrote:

Snowy wrote:

Go back to basics and do away with all this nonsense, adopt my method…..mind you, you might find the climb over the fence from Morrisons a bit much.

I think the nearest person on the Bunker should start a Tunnel, We could all chip in.

We we need a vaulting horse outside and can pretend to do gymnastics …..like on that there film. clappp

The Kit Kat Kid · **Posted:** Thu Aug 15, 2024 2:25 pm

I paid for mine on line. Arrived electronically & charged me £1.50 for the privilege of doing it all myself. Did wonder how they could justify this cost ?

Bluestreak · **Posted:** Thu Aug 15, 2024 2:32 pm

Jamie1952 wrote:

Am I reading this right you were charged money meaning Pools saved paper and ink because they didn’t have to print a ticket, it should be the opposite a rebate for being ticketless.

Yes what a rip off!

Bluestreak · **Posted:** Thu Aug 15, 2024 2:33 pm

Grayhoundend wrote:

Snowy wrote:

Go back to basics and do away with all this nonsense, adopt my method…..mind you, you might find the climb over the fence from Morrisons a bit much.

I think the nearest person on the Bunker should start a Tunnel, We could all chip in.

Or parachute in?

Snowy · **Joined:** Fri Aug 18, 2006 12:18 pm **Posts:** 36385

Bluestreak wrote:

Grayhoundend wrote:

Snowy wrote:

Go back to basics and do away with all this nonsense, adopt my method…..mind you, you might find the climb over the fence from Morrisons a bit much.

I think the nearest person on the Bunker should start a Tunnel, We could all chip in.

Or parachute in?

Would the four anti aircraft guns funding come off the player budget. :angry-tappingfoot:

accrington fan · **Joined:** Wed Jan 20, 2016 3:22 pm **Posts:** 18907

Bluestreak wrote:

Jamie1952 wrote:

Am I reading this right you were charged money meaning Pools saved paper and ink because they didn’t have to print a ticket, it should be the opposite a rebate for being ticketless.

Yes what a rip off!

all the prices should be exactly the same no matter what method is used. only extra should be the cost of postage for a paper ticket. Fact is we are helping the club in two ways by booking early. they have our money whether we come or not and we relieve the pressure on the ticket outlets on a matchday.

Poolie_on_Tyne · **Posted:** Sat Aug 17, 2024 8:12 am

The Kit Kat Kid wrote:

I paid for mine on line. Arrived electronically & charged me £1.50 for the privilege of doing it all myself. Did wonder how they could justify this cost ?

Doesn't the £1.50 booking fee stay with the ticket agent, rather than go to Pools? A bit like concert tickets?
I got my season ticket online yesterday & that was the only additional charge incurred.

The Kit Kat Kid · **Posted:** Sat Aug 17, 2024 8:41 am

Thanks, POT. That could well be the answer. Still daylight robbery, mind !

Jamie1952 · **Joined:** Fri Jul 15, 2011 3:56 pm **Posts:** 7057

Poolie_on_Tyne wrote:

The Kit Kat Kid wrote:

I paid for mine on line. Arrived electronically & charged me £1.50 for the privilege of doing it all myself. Did wonder how they could justify this cost ?

Doesn't the £1.50 booking fee stay with the ticket agent, rather than go to Pools? A bit like concert tickets?
I got my season ticket online yesterday & that was the only additional charge incurred.

Why do Pools have to use a Ticketing Agency, why can’t you buy direct online from their website ?

Ticketing bollocks

Gadgies online